Terms of participation of the AWA
Terms of Participation
Please register early for your seminar. We will confirm registrations in the order they are received.
We will send you the invoice by post approximately two weeks before the seminar begins. The participation fee includes the documents referred to in the tender as well as drinks and refreshments.
If you cancel your registration no less than two weeks before the seminar is due to start we will charge a handling fee of 100 euros. This fee applies to cancellations of seminars offered by AWA FOREIGN TRADE ACADEMY and AWA AUSTRIA. Cancellations relating to seminars of AWA SUISSE are subject to the same conditions and are charged a handling fee of CHF 100.
Seminars cancelled one week before they are due to take place will incur a cancellation charge equivalent to half the participation fee. This also applies to seminars held by AWA AUSTRIA and AWA SUISSE.
No reimbursements are made for cancellations received seven days or less before the seminar starts.
Cancellation on our part
Registered participants may be substituted at no extra cost. Should we have to cancel the seminar for an important reason (e. g. illness of the trainer), we will refund the entire fee. Other claims are expressly excluded.
The judicial venue for seminars of AWA FOREIGN TRADE ACADEMY shall be Münster in Westphalia/D.
Dispute resolution / Online dispute resolution
The European Commission provides an online dispute resolution platform (OS) which you can find here. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.